Legal Agreement: Terms of Service
By signing up you agree to our Membership Agreement. To request a PDF copy please email email@example.com.
This is the agreement where we all agree on conduct and other things that become necessary when a large group come together to work in a shared space. We are new to this so we welcome your suggestions on how to make the space and the rules better for everyone. This document is based on the agreement of the CO of Jackson Tennessee as a starting point and we will change it over time as we all learn together. COSOLVE, Inc. was created to foster and support a coworking community by providing its members with space, tables, phone rooms, chairs, internet connectivity, a collaborative community, and other resources (known as, the “COSOLVE Stuff”). By joining COSOLVE, our members agree to certain rules for our community (“Rules of COSOLVE” or “Rules”). The goals of a community such as COSOLVE are to help each of us work smarter, learn more and get our mutual stuff done, so we should be considerate of each other, play well together and follow the Rules of COSOLVE. If one of us doesn’t follow the Rules, it affects all of us, and as a condition to membership, we each agree to abide by this Membership Agreement (“Agreement”). Any questions about this Agreement or any rules not covered here, should be addressed by email to SUPPORT@COSOLVE.CO. Otherwise, here are the RULES OF COSOLVE, which all members, including you, agree to: 1. CONDUCT Behave well and treat others the way you would want to be treated. Keep in mind that people who are annoyed or offended may not tell you so directly, but instead engage less with COSOLVE, which hurts everybody. At the staff’s discretion, or upon notice from other members, disruptive or abusive language or behavior will result in a warning and a mark against your membership (a “strike”). On the third strike, your membership will be revoked. Your membership may be revoked prior to the third strike upon the sole discretion of the staff. These are the general rules we ask you to abide by: A. THE SPACE Respect the space and leave it as you find it. if you move things around, then return them to their original spot and please tidy up after yourself. There are fragrance sensitivities within the space. We ask that you refrain from wearing if possible. Our chemically-sensitive coworkers and clients thank you. B. INDOOR VOICE. We are all trying to get work done, so try to be mindful and respectful of others’ attention and time. Generally, if someone has their headphones on, please respect their privacy. COSOLVE is not a library, and collaboration is encouraged, but this is a workplace, first and foremost. C. PHONE CALLS If you have a phone call and it will last just a minute or two, feel free to take it in the common areas. If you are going to be on the phone for more than that, please use the Phone Rooms. Currently 1 is located on the 3rd floor and there are 5 on the 2nd floor. D. HARASSMENT We have zero tolerance for harassing our members or guests of COSOLVE. Members or guests violating the anti-harassment Policy will be sanctioned or expelled from the space or the event at the discretion of the staff. COSOLVE is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment of people at our events or in the space in any form. Harassment includes and is not limited to: Offensive verbal comments Sexual images in public spaces Deliberate intimidation Stalking Following Photography or recording without consent Sustained disruption of talks or other events Inappropriate physical contact Unwelcome sexual attention Any activity interpreted by COSOLVE as harassment E. GUESTS Feel free to invite friends or guests for lunch, a quick meeting, or just to say hello. However, if your guest is going to be here for more than 2 hours we would ask that they pay for a day pass. Guests are required to adhere to the Rules of COSOLVE. F. CHILDREN + PETS Children under 13 and all pets are not allowed in the building without the approval of the COSOLVE staff. G. DESK USE G.1 PREMIUM MEMBER You have access to the Premium (or Dedicated) Desks. You also have the benefit of a private locker to hold your personal items. Do not share your key or combo. G.2 BUSINESS MEMBER You have access to all work tables except the Premium desks. Please do not leave property on the desks or around the desks when you will not be working there that day. Take home what you bring in, or know that it will go in the Lost & Found. H. REFRIGERATOR The refrigerator is primarily for storing that day’s food, beverages, and some occasional leftovers from events. As a general policy, food that is older than one week and taking up space will be thrown out. Containers or food left in the refrigerator may be thrown out at any time at the discretion of the staff. Labeling (and dating) your food will help us at least give you a heads up. I. ALCOHOL POLICY It is fine to relax with a drink, but we do not tolerate intoxication at the space. Be mindful, too, that your “quitting time” may not match up with everybody else’s schedule. Underage drinking is not tolerated and will result in immediate cancellation of membership. J. OVERNIGHT USE We understand that our members may need to pull a late night of work every now and again. However, under no circumstances is sleeping at the space overnight allowed. K. HEAT & AIR CONDITIONING We set the heat and air conditioning on a schedule that makes sense for most people. Please do not alter the thermostats. If the heat or air conditioning do not seem to be working, please notify staff. L. MEETING ROOMS Please keep these for small meetings and refrain from working out of them solo. Premium Members receive 12 hours & Business Members receive 6 hours of time per month in all meeting rooms. Premium Members receive 4 hours & Business Members receive 2 hours of Studio Time in Obsidian or Onyx. Day members can book and pay for conference room time by logging into your account on MEMBERS.COSOLVE.CO. 2. COMMUNITY Believe in yourself, believe in others, and especially believe in the collaborative power of COSOLVE’s community. Network. Collaborate. Work hard. Solve wicked Problems. Have fun. Improve COSOLVE for all. Give the staff input to make COSOLVE better. And if this isn’t your sort of thing, see 1. Conduct. Don’t join COSOLVE because you are only interested in selling to its members. That includes multi-level marketing or promoting “get rich quick” schemes that are so popular on the web today; it’s not what we are about, so don’t bring it here. Violations of this will result in a strike. 3. CHANGES We will do our best to notify members of changes to the Rules and this Agreement. We will strive to keep an up-to-date copy of this agreement posted or on our website. 4. FEES We collect fees for monthly memberships, day passes, conference rooms and event space through credit card billing. If you believe you have been billed in error, you should contact the staff before disputing the charge with your card company (they are usually easy to solve). You are expected to pay for services up front. Membership is paid monthly or yearly and to cancel membership, please ask a staff member to help you cancel. 5. TERMINATION See section 1. Conduct for reference to what actions could lead to termination of your membership. Beyond those day-to-day rules, you agree not to use COSOLVE for any purpose that is unlawful, prohibited, or that could damage, disable or impair any of the COSOLVE’s Stuff, or keep other members from using COSOLVE’s Stuff, or that would hurt COSOLVE as an ongoing business. This also means you won’t attempt to gain access to any computer systems or networks of COSOLVE (beyond general web access), or attempt to obtain any materials or information not intentionally made available to all members. If you attempt to do any of these bad things, then forget about the three strikes under Rules of COSOLVE No. 1, as your membership may be terminated immediately. 6. CONNECTIONS You also agree not to use COSOLVE in connection with: a. Contests, pyramid schemes, chain letters, junk email, spamming or similar annoying behavior; b. Defaming, abusing, harassing, threatening or otherwise violating the legal rights (such as privacy and publicity) of others; c. Posting, distributing or disseminating inappropriate, profane, defamatory, obscene, indecent, or unlawful material or information; d. Uploading, reproducing, using, performing or otherwise making available, images, software or other material or information which infringes another’s rights, or is protected by intellectual property laws where you don’t own or license such rights; and e. Uploading or using files that contain viruses, corrupted files, or any other similar software or programs that may damage the computers or property of COSOLVE or another member. 7. CONFIDENCES You acknowledge that during your membership at COSOLVE, you are going to be exposed to COSOLVE Confidences. “COSOLVE Confidences” means information (such as business information, trade secrets, technology, customers and prospects, and other secret stuff) disclosed by COSOLVE or by other members of COSOLVE (including through your keen observation) that is confidential or proprietary in nature and simply just not known by others. It’s plain and simple - you agree to keep confidential and not to disclose or use COSOLVE Confidences, you understand that they remain the exclusive property of whomever disclosed them, and you don’t acquire any rights to such Confidences. If there are any problems with this, please contact a staff member or email SUPPORT@COSOLVE.CO. 8. COMPLAINTS Please don’t make defamatory or disparaging comments about COSOLVE or other members. Frankly, if you don’t have anything good to say, then keep it to yourself or let a staff member know about it. We can probably fix it or at least talk about it. 9. LIABILITY Neither COSOLVE nor its members will assume any liability to you with respect to your access to, participation in, use of COSOLVE or COSOLVE Services, or any loss of information or other property resulting from such participation or use. Basically, if you leave stuff here and it disappears, we are not liable (but we will certainly look into how it happened and work to prevent such losses). COSOLVE will not assume liability for damages or injuries to clients, guests, or other parties that members may invite to COSOLVE. As a user, you might decide to carry a Renters Insurance Policy to cover your own equipment while using our space and any other insurance you deem necessary or desirable. 10. PHOTOGRAPHY & QUOTE STATEMENT RELEASE To advance COSOLVE and its role in the community, COSOLVE regularly utilizes images and/or quotes/ statements of COSOLVE’s programs, facilities, and tenants to feature in marketing and promotional materials. Your image and/or quote/statements/participation may be used in print and electronic media for COSOLVE, including but not limited to COSOLVE’s website, newsletters, press releases, and brochures. As such, you authorize COSOLVE to use your image and or quote/ statement for any use COSOLVE deems appropriate in the promotion and marketing of COSOLVE. You understand that your quote/statement may be edited but will continue to reflect your original meaning. You understand that your name, credentials and company information may be identified. You fully discharge COSOLVE from any and all claims, monetary and otherwise, arising out of the use of your quote/statement. By signing the end of this agreement, you give permission to COSOLVE to use your photograph, image, and/or quote/statement as described above. 11. DISCLAIMER Legal types ask that the following sections be CAPITALIZED, which means you’re really supposed to pay attention (frankly, you’re supposed to pay attention to ALL these Rules of COSOLVE): a. COSOLVE PROVIDES SERVICES “AS IS” AS A SERVICE AND NOT AS A LEASE OF REAL PROPERTY, AND DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TO THE EXTENT PERMITTED BY LAW. OH YEAH, THERE IS ALSO NO WARRANTY OF TITLE, QUIET ENJOYMENT OR POSSESSION. THE ENTIRE RISK OF PARTICIPATING IN OR USING COSOLVE SERVICES, REMAINS WITH YOU. b. IN NO EVENT SHALL COSOLVE OR ITS AGENTS, OWNERS, MEMBERS, OR EMPLOYEES BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, LOSS OF CONFIDENTIAL OR OTHER INFORMATION, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY (INCLUDING OF GOOD FAITH OR OF REASONABLE CARE), NEGLIGENCE, AND ANY OTHER LOSS) ARISING OUT OF OR IN ANY WAY RELATED TO COSOLVE’S SERVICES OR OTHERWISE, TO THE EXTENT PERMITTED BY LAW. 12. INDEMNIFICATION Besides all that CAPITALIZED stuff in 11. Disclaimer, you also release, and agree to indemnify, defend and save harmless COSOLVE, its agents, owners, members and employees, from and against all claims, liabilities, losses, damages, expenses, judgments, fines and penalties based on or arising out of your negligent actions, errors and omissions, willful misconduct or fraud, breach or violation of the Rules of COSOLVE or otherwise suffered in connection with your participation in COSOLVE or use of COSOLVE’s Services. 13. CONSENT Take note that you can’t assign this Agreement without the prior written consent of COSOLVE. Since COSOLVE is situated in the City of Longmont, we all agree that the law of the State of Colorado governs this Agreement. And we further agree that exclusive jurisdiction and venue for all purposes under this Agreement shall be in Boulder County and everybody consents to such jurisdiction and venue. Finally, in the highly unlikely event that any provision or portion of this Agreement is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected and shall remain in full force and effect to the fullest extent permitted by law. I acknowledge that I have read and understand this Agreement and the rules of COSOLVE. Further, I agree to be bound by this Agreement and the Rules of COSOLVE regarding my participation in COSOLVE and the use of COSOLVE Services.